This step-by-step guide will show you how to integrate LiveAgent with Kerio Connect. You can complete the process in just a few minutes. Kerio Connect can be integrated via LiveAgent thanks to configuration options and IMAP/POP3.
Check out feature pages for each of them and learn more about what makes LiveAgent a powerful help desk solution for any industry.įREE TRIAL Schedule a Demo How to integrate Kerio Connect with LiveAgent Add Facebook, Twitter, Instagram, and Viber account to get exactly where your customers spend their time.Įvery channel is supported by its own set of features that ensure smooth communication procedures for every agent. Take your help desk a step further with live chat on your website, a fully capable digital call center, a customer portal with a knowledge base, or even social media capabilities. Help desk features don’t support just email communication, they translate to other communication channels as well. To keep the energy levels up, agents can hit pause to take a break and use notes and tags to stay on track when they get back. Rank agents for their performance and use gamification features to create a thriving help desk environment. You can automate tasks and reply faster with features such as canned messages or predefined answers. LiveAgent can help with many customer support tasks, cut through the clutter and organize your customer communication so it can be efficiently solved. Kerio Connect is able to be integrated with the LiveAgent help desk system for enhanced customer support capabilities that many help desks require to do their job efficiently. The software can be set up and installed in just 10 minutes and it makes your communication safe with an antivirus and SPAM filters. It’s very affordable and easy to set up, maintain, and manage even for companies with smaller IT teams. Kerio Connect serves as the ideal collaboration platform and email server solution for small and midsized businesses. Email is a vital part of this integrated workflow. It offers a selection of features for collaboration such as scheduling, contact management, and shared calendar. It’s functional on Windows, Mac OS, and Linux platforms. No advanced configuration needed.Kerio Connect is an all-in-one solution for collaboration with email server capabilities. Combines blacklists, SPF and content filter (URLs, phone numbers, image filter, malicious attachment filter). No requirement for users to train the filter. Cloud service with self-learning capabilities. A great alternative to complicated configuration of spam filters. Fast categorization, typically in less than 100ms.
Kerio Anti-Spam (optional) SpamAssassin Bayes and SURBL SpamAssassin local rules Custom spam rules Sender PolicyĦ Kerio Anti-Spam Uses Bitdefender online service for spam categorization.
Local IP address blacklist DNS internet blacklists Greylisting SPF Sender Policy (sender address verification for local users) Custom spam rules (MAIL FROM, RCPT TO) Caller-ID SMTP Server Anti-spam DNS & IP Blacklist SPF Caller - ID Greylisting Anti-virus Anti-spam Customer Rules Mailserver ProcessĤ Antispam - SMTP Spam Repellent DNS PTR check Greylisting Caller - ID SPF Spam Repellent Internet Pavel Dobrý, Engineering Director, Partner forum, Riccione, 2016Ģ Overview Kerio Anti-Spam Anti-spam SPF DNS & IP Blacklist Caller - ID Presentation on theme: "Anti-Spam Managing Spam with Kerio Connect"- Presentation transcript:ġ Anti-Spam Managing Spam with Kerio Connect
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